Please ensure you contact us within 14 of receipt of your order We will then process a refund for the goods unless stated otherwise. When returning goods to us, please enclose a copy of your invoice along with details of which items are being returned and the reason for returning. If you wish to return unwanted products from your order then please simply please email with details of your name, contact phone number, order number, date of order, items to be returned and the reason for returning. Please allow for this when placing your order and ensure that you select the appropriate shipping method to receive your order in time.įor more information, including details of our shipping options to non-mainland UK, please see our shipping page here. We aim to dispatch orders ASAP, although sometimes Standard Delivery orders will take up until the specified shipping time. Orders placed after 2pm on Friday and before 2pm on Monday will be dispatched for delivery Tuesday. Orders placed before 2pm on Friday will be dispatched for delivery on Monday. Please be aware that this is a working day service and does not include weekends or bank holidays. Just £3.99 for orders over £65 or £8.50 for all other orders.ĭelivery any time before 6pm (Order by 2pm Fri)įor Next Working Day Delivery please ensure that Express Delivery is selected and that your order is placed before 2pm. New Baby & Christening Cake Decorationsįree shipping for all orders over £35 or just £3.99 otherwise.įree for orders over £65 or just £5.99 for all other orders.
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